Terms of Service

Effective July 22, 2026 · LineComply is a product of HUSSAL TECH LLC, a Florida limited liability company.

1. Who we are, and what these terms cover

These terms govern your use of the LineComply website and hosted application (the “Service”), operated by HUSSAL TECH LLC, doing business as LineComply (“LineComply,” “we,” “us”). By creating an account or using the Service you agree to these terms on behalf of yourself and, if you use the Service for a water system or other organization, on behalf of that organization (“you”). If you have a separately signed agreement with us (for example a pilot agreement or subscription order), that agreement controls where it differs from these terms.

2. The Service

LineComply is software that helps community water systems organize compliance work under the U.S. EPA Lead and Copper Rule Improvements (LCRI): service line inventory management, obligation calendars, resident notice letter generation, certification records, evidence logs, and exports.

The important disclaimer, in plain words: LineComply is an administrative tool, not a law firm or engineering firm. It does not provide legal, engineering, or regulatory advice. You remain solely responsible for your compliance with the LCRI and other laws — including the accuracy of the data you enter, reviewing every generated letter or certification before you send or file it, and meeting your regulatory deadlines. Regulatory citations shown in the Service are aids to your own tracking, not guarantees.

3. Accounts

Keep your sign-in credentials confidential; you are responsible for activity under your accounts. Provide accurate registration information and tell us promptly at admin@linecomply.com if you suspect unauthorized access. You must be authorized to act for the organization you register.

4. Subscriptions and fees

Paid plans are billed by invoice — annually unless we agree otherwise in writing — on Net 30 terms, by ACH or check. Pilot use under a signed pilot agreement is free for the pilot term and does not convert automatically to a paid subscription; continued use after a pilot requires a signed order. Fees exclude taxes, which you are responsible for where applicable.

5. Your data

You own the data you submit to the Service — inventory records, addresses, documents, and everything else (“Customer Data”). We use Customer Data only to provide and support the Service. We do not sell it and we do not use it for advertising. You can export your data at any time in CSV and PDF formats. On termination, we delete Customer Data from the production system within 30 days of your written request, with backup copies deleted on the normal backup rotation.

6. Acceptable use

Don’t attempt to access another customer’s data, probe, overload, or disrupt the Service, resell it without our written agreement, or use it to violate any law.

7. Availability and changes

We work to keep the Service available and continuously improve it, and we may add, change, or retire features. If a change materially reduces the Service’s core functionality for you, you may terminate and receive a pro-rata refund of prepaid, unused fees.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA. OUR TOTAL AGGREGATE LIABILITY UNDER THESE TERMS IS LIMITED TO THE FEES YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR US $100 IF YOU USE THE SERVICE FREE OF CHARGE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access for material breach of these terms if the breach isn’t cured within 15 days of notice. Sections 5 (data return/deletion), 8, 9, and 11 survive termination.

11. Governing law

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules, except where the law of a governmental customer’s own state mandatorily applies to that customer. We’ll each try in good faith to resolve disputes informally first.

12. Changes to these terms

We may update these terms; the current version always lives at this page with its effective date above. For material changes we will notify account holders by email. Continued use after the effective date of a change means acceptance.

13. Contact

Questions about these terms: admin@linecomply.com.